Tool #13: Ross’ Pizza Cutter of Discernment
Most “bad things” are actually just mistakes or differences in opinion.
Conversation Killers #2: Ad Hominem Attacks (Attacking The Person)
Ad hominem means “against the person” and it is an illogical – and unkind – way of trying to win an argument. Here’s how to respond to them well.
Tool # 12: The Sandwich of Meeting Basic Needs (Don’t Hargue With Hangry)
Don’t hargue with hangry.
Tool #11: The Parka of Feeling Wisely
When we feel wisely, big emotions don’t make us their lunch.
Conversation Killers #1: Un-Communication
Are you un-communicating? And, if so, what do you think about adding a little more warmth or curiosity to your interactions?
Tool #10: The Pie Chart of Balanced Communication
Balanced communication makes room for what keeps us alive (“Buy groceries”) as well as all the things that make us human.